Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

By default, shipping of the goods is only possible in the countries listed below.

Dispatch costs (inclusive of legally applicable VAT)



Domestic deliveries (Germany): 

Delivery with DHL within Germany 4.00 € (only for orders under 29 EUR).

Free shipping from 29 EUR.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgien: 4,00 € (Free shipping from 29 EUR.)
Bosnien Und Herzegowina: 4,00 € (Free shipping from 29 EUR.)
Bulgarien: 4,00 € (Free shipping from 29 EUR.)
Dänemark: 4,00 € (Free shipping from 29 EUR.)
Estland: 4,00 € ((Free shipping from 29 EUR.)
Finnland: 4,00 € (Free shipping from 29 EUR.)
Frankreich: 4,00 € (Free shipping from 29 EUR.)
Griechenland: 4,00 € (Free shipping from 29 EUR.)
Irland: 4,00 € (Free shipping from 29 EUR.)
Italien: 4,00 € (Free shipping from 29 EUR.)
Lettland: 4,00 € (Free shipping from 29 EUR.)
Litauen: 4,00 € (Free shipping from 29 EUR.)
Luxemburg: 4,00 € (Free shipping from 29 EUR.)
Malta: 4,00 € (Free shipping from 29 EUR.)
Norwegen: 4,00 € (Free shipping from 29 EUR.)
Niederlande: 4,00 € (Free shipping from 29 EUR.)
Österreich: 4,00 € (Free shipping from 29 EUR.)
Polen: 4,00 € ((Free shipping from 29 EUR.)
Portugal: 4,00 € (Free shipping from 29 EUR.)
Rumänien: 4,00 € (Free shipping from 29 EUR.)
Schweden: 4,00 € (Free shipping from 29 EUR.)
Slowakei: 4,00 € (Free shipping from 29 EUR.)
Slowenien: 4,00 € (Free shipping from 29 EUR.)
Spanien: 4,00 € (Free shipping from 29 EUR.)
Tschechische Republik: 4,00 € (Free shipping from 29 EUR.)
Ukraine: 3,36 €
Ungarn: 4,00 €  (Free shipping from 29 EUR.)
Vereinigtes Königreich: 4,00 €(Free shipping from 29 EUR.)
Zypern: 4,00 € (Free shipping from 29 EUR.)

Australia: 15,00 €
Canada: 15,00 €
China:15€
Hong Kong:15,00€
Israel: 15,00 €
Japan: 15,00 €
Kasachstan: 15,00 €
Katar: 15,00 €
Kuwait: 15,00 €
Libano: 15,00 €
,Saudi-Arabien: 15,00 €
Singapur: 15,00 €
Vereinigte Arabische Emirate: 15,00 €
Russische Föderation: 7,56€
Schweiz: 7,56€
Serbien: 7,56 €
Türkei: 7,56 €
Kanada: 16,80 €
Mexiko: 15,00 €
Vereinigte Staaten:15,00 €  


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 8 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) and to a foreign country the following payment options are available:


-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal

Credit card via PayPal

Pay with your Visa card or Mastercard. The processing takes place via our partner PayPal, you do not need a PayPal account. The processing of the order takes place immediately after receipt of payment. Your credit card will be charged upon completion of the order. Please be sure to close the process on the PayPal page, otherwise the order is in our system as open and will not be shipped.

-  Payment via Klarna (Germany, Austria, Netherlands and Finland)

Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

Invoice: The payment period is 14 days from the dispatch of the goods/ticket/or, in the case of other services, the provision of the service. The invoice conditions invoice purchase for deliveries to Germany can be found under https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria under https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
Instalment purchase (only available in Germany): With Klarna's financing service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (at least EUR 6.95) or under the conditions otherwise stated in the cashier. The payment of instalments is due at the end of the month after Klarna has sent a monthly invoice. For more information on installment purchases, including the General Terms and Conditions and the European Standard Information for Consumer Credit, please visit: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
Immediate: Your account will be debited immediately after placing the order.
Direct debit: The debit will be made after the goods have been dispatched. The time will be communicated to you by e-mail. (Please list only those payment methods that you offer.)

The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of access and credit assessment as part of the initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted on the basis of the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection policy Germany/Austria. (Please add this paragraph only if you also offer at least one of the payment methods listed here (invoice, installment purchase and/or direct debit) and list only those payment methods that you offer.)

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