Returns & Exchange

According to our right of withdrawal you have the right to withdraw from this contract within 14 days. You also bear the direct costs of returning the goods.

In the event that you wish to return one or more items to us, you can conveniently download the goods return note via this Link In order to ensure a smooth return, we need this goods return note in completed form. This is the only way we can allocate the returned items and ensure a refund as quickly as possible.

However, the return slip is not mandatory.

Exchange:
Unfortunately we cannot offer exchanges at the moment.

If you would prefer your product(s) in a different colour or size, please return your product(s) and place a new order.

General information

1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.